Auditing Services
Acumen Solutions Group provides our clients with enhanced auditing expertise to keep their finger on the pulse of vendor and debt buyer performance. Our auditing team has been recognized by DBA International as an “Authorized Audit Provider”.
CFPB Pre-Audits
The Consumer Financial Protection Bureau (CFPB) regularly audits financial institutions, debt buyers and collection agencies to validate compliance with applicable laws. Acumen Solutions Group has created CFPB requirement based “pre-audits” to help our clients test their preparedness for regulator examinations.
CFPB Regulatory Audits address compliance with (7) modules of the CFPB Examination Procedures including:
- Entity Business Model
- Communications in Connection with Debt Collections
- Information Sharing, Privacy and Interactions with Consumer Reporting Agencies
- Consumer Complaints, Dispute Resolution, and Debt Validation
- Payment Processing and Account Maintenance
- Equal Credit Opportunity Act
- Litigation Practices, Repossession, and Time-Barred Debt
Receivables Management Association Certification Audits
Receivables Management Association Certified Debt Buyers are required to be audited by a Authorized Audit Provider every 2 years to validate compliance with the certification standards. Acumen Solutions Group was one of the first authorized audit providers and has developed processes to help ensure thorough examinations without intruding on the normal course of business.
The Acumen Solutions Group team works together to make certification audits easy for our clients. On-site reviews are scheduled at the client’s facility while team members in our home office review company documentation provided to reduce the amount of time needed on-site.
Acumen Solutions Group offers RMA Certification Audits at competitive prices, and can customize the engagement based on your needs.
Agency & Legal Network Audits
Acumen Solutions Group provides auditing services for many of the leading collection agency and law firm network management firms in the accounts receivable management industry. Customized engagements are designed to meet the need of each network, including a combination of our licensing, insurance and compliance products.
